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We are strongly recommend to using Support Ticket function to contact us. Submit all support/technical and sales/billing to our support mail which is @baitulbytes.com domain. We do appreciate the time it takes to contact us and will work hard to answer as soon as possible.

E-Mail Support.

Mail support will answer any question related to email issue.

Web Support.

Web support team will be happy to answer questions related to your server configuration, scripts, ftp, application, DNS and control panel issue.

Server Support.

Server support team will answer any question related to your VPS or dedicated server issue from your email issue to server configuration issue.

Sales Department.

Our sales staff will be happy to answer any questions you have about buying Baitulbytes products and services.

  • Working Hours: 9.00am – 6.00pm GMT+0800
  • Working Days: Monday – Sunday (except Friday)
  • Email: sales[@]baitulbytes.com
  • Tel: +603-2096 9085
  • Fax: +603-62075722
  • Call (Maxis): +6012-2514655

Customer Service Department.

Customer Services will answer any non-technical questions you have about Baitulbytes hosting, products, services and procedures.

  • Working Hour: 9.00am – 6.00pm GMT+0800
  • Working Day: Monday – Friday
  • Email: support[@]baitulbytes.com
  • Tel: +603-20969085
  • Fax: +603-6207 5722

Billing Department.

Billing Department will be happy to answer any billing questions you have about Baitulbytes hosting, products and services.

  • Working Hours: 9.00am – 6.00pm GMT+0800
  • Working Days: Monday – Sunday (except Friday)
  • Email: billing[@]baitulbytes.com
  • Tel: +603-2096 9085
  • Fax: +603-6207 5722
  • Call (Maxis): +6012-2514655

Abuse Department.

Abuse Department handles all complaints, UCE Abuse, TOS Violations, Exploitable Scripts, Illegal Activities.

  • Working Hours: 9.00am – 6.00pm GMT+0800
  • Working Days: Monday – Sunday (except Friday)
  • Email: abuse[@]baitulbytes.com
  • Tel: +603-2096 9085
  • Fax: +603-6207 5722

Additional Info.

Every days prayer times. Tickets, Email, Call, SMS will not respond during prayer times.

  • Zohor : 12.45PM – 2.00PM
  • Asar : 4.00PM – 5.00PM
  • Maghrib & Isya’ : 6.30PM – 9.00PM
Business Hours: Monday – Thursday & 9:00AM – 6:00PM, Saturday – Sunday & 10:00AM – 4:00PM (GMT +8). Closed on Friday.
We strongly recommend to using Support Ticket function to contact us. Submit all support/technical and sales/billing to our support mail which is @baitulbytes.com domain. We do appreciate the time it takes to contact us and will work hard to answer as soon as possible.