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Contact us

 

We are strongly recommend to using Support Ticket function to contact us. Submit all support/technical and sales/billing to our support mail which is @baitulbytes.com domain. We do appreciate the time it takes to contact us and will work hard to answer as soon as possible.

E-Mail Support.

Mail support will answer any question related to email issue.

  • Working Hour: 24hrs x 7days
  • Email: support[@]baitulbytes.com
  • Tel: +603-2096 9085
  • Fax: +603-6207 5722

Web Support.

Web support team will be happy to answer questions related to your server configuration, scripts, ftp, application, DNS and control panel issue.

  • Working Hour: 24hrs x 7days
  • Email: support[@]baitulbytes.com
  • Tel: +603-2096 9085
  • Fax: +603-6207 5722

Server Support.

Server support team will answer any question related to your VPS or dedicated server issue from your email issue to server configuration issue.

  • Working Hours: 24hrs x 7days
  • Email: support[@]baitulbytes.com
  • Tel: +603-2096 9085
  • Fax: +603-6207 5722

Sales Department.

Our sales staff will be happy to answer any questions you have about buying Baitulbytes products and services.

  • Working Hours: 9.00am – 6.00pm GMT+0800
  • Working Days: Monday – Sunday (except Friday)
  • Email: sales[@]baitulbytes.com
  • Tel: +603-2096 9085
  • Fax: +603-62075722
  • SMS (No call): +6012-2514655

Customer Service Department.

Customer Services will answer any non-technical questions you have about Baitulbytes hosting, products, services and procedures.

  • Working Hour: 9.00am – 6.00pm GMT+0800
  • Working Day: Monday – Friday
  • Email: support[@]baitulbytes.com
  • Tel: +603-20969085
  • Fax: +603-6207 5722
  • SMS (No call): +6012-2514655

Billing Department.

Billing Department will be happy to answer any billing questions you have about Baitulbytes hosting, products and services.

  • Working Hours: 9.00am – 6.00pm GMT+0800
  • Working Days: Monday – Sunday (except Friday)
  • Email: billing[@]baitulbytes.com
  • Tel: +603-2096 9085
  • Fax: +603-6207 5722
  • SMS (No call): +6012-2514655

Abuse Department.

Abuse Department handles all complaints, UCE Abuse, TOS Violations, Exploitable Scripts, Illegal Activities.

  • Working Hours: 9.00am – 6.00pm GMT+0800
  • Working Days: Monday – Sunday (except Friday)
  • Email: abuse[@]baitulbytes.com
  • Tel: +603-2096 9085
  • Fax: +603-6207 5722

Additional Info.

Every days prayer times. Tickets, Email, Call, SMS will not respond during prayer times.

  • Zohor : 12.45PM – 2.00PM
  • Asar : 4.00PM – 5.00PM
  • Maghrib & Isya’ : 6.30PM – 9.00PM
Business Hours: Monday – Thursday & 9:00AM – 6:00PM, Saturday – Sunday & 10:00AM – 4:00PM (GMT +8). Closed on Friday.
We strongly recommend to using Support Ticket function to contact us. Submit all support/technical and sales/billing to our support mail which is @baitulbytes.com domain. We do appreciate the time it takes to contact us and will work hard to answer as soon as possible.